Selkie Support logo
Selkie Support logo

All articles

Pre OrdersUpdated 5 months ago

We do not produce mass bulk and because of this we offer pre-orders. We cut very small runs of inventory and pre sell many of our best sellers to ensure that each garment is going to someone that loves it. Pre-orders cannot be cancelled after 24 hours as the item has already been sent into production for you.

Each pre-order item has an estimated shipping time frame listed on the product page. Because of unforeseen production delays, we cannot always guarantee styles will ship in that time frame, but we will do everything in our power to make sure you get your item in a timely fashion. All pre orders should ship within 2 weeks of the posted date, if delays are severe, we will contact you to see if you’d like to keep the delayed pre-order or if you’d like a refund.

Please note you may also receive your pre-order item much sooner than the estimated date, please be ready to receive your item at any point between your order date and the estimated ship date.

If your order has in-stock and pre-ordered items, we will ship your in stock item(s) right away and ship your pre-order item(s) when available.
Was this article helpful?
Yes
No