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Returns & Exchanges

As of 2/8/2022, Selkie accepts cash returns and easy exchanges! Start your return or exchange by visiting our Return Center. Please note, all orders placed prior to 2/8/2022 are ineligible for cash returns. If you don't love your Selkie, you can retu


All sale items over 25% off are non-refundable and are not eligible for exchange. Surprise Bags are non-refundable and are not eligible for exchange. Items marked ‘final sale’ are indeed, final, and cannot be returned or exchanged. Final sale include

Pre Orders

We do not produce mass bulk and because of this we offer pre-orders. We cut very small runs of inventory and pre sell many of our best sellers to ensure that each garment is going to someone that loves it. Pre-orders cannot be cancelled after 24 hour

Terms of Service

TERMS OF SERVICE. OVERVIEW. This website is operated by Big Heart USA LLC. Throughout the site, the terms “we”, “us” and “our” refer to Big Heart USA LLC. Big Heart USA LLC offers this website, including all information, tools and services available

Privacy Policy

Big Heart USA LLC Privacy Policy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (the “Site”). PERSONAL INFORMATION WE COLLECT. When you v