When Will My Order Ship? When Will I Receive it?Updated 4 months ago
How long do orders take to arrive?
Due to COVID-19, it may take a little longer than usual to receive your order. All ready to ship items normally ship within 1-3 business days, but could take up to 7 business days with current delays, your package will be shipped via DHL, though we sometimes ship USPS or UPS depending on the location of the inventory. Pre Order items will ship within 2 days of the date listed on the product. Please check your item dates carefully. Once processed you will receive a confirmation email with your tracking information. Please allow 4-7 days for your item to arrive once it ships out.
Orders that Include Selkie White Glove Service may take up to two weeks to ship.
Canada and US Territories
In order to help customers save on taxes/duties and high shipping fees if your order is being shipped to Canada or a US territory please allow up to 2 weeks for order processing as your order may be sent to our LA warehouse from China then shipped directly to you. You will be emailed tracking as soon as your order is headed to you.
Looking for expedited shipping?