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When Will My Order Ship? When Will I Receive it?Updated 3 months ago

How long do orders take to arrive?

All ready to ship items normally ship within 1-3 business days, but could take up to 7 business days, your package will be shipped via DHL, though we sometimes ship USPS or UPS depending on the location of the inventory. Pre Order items will ship within 2 days of the date listed on the product. Please check your item dates carefully. Once processed you will receive a confirmation email with your tracking information. Please allow 4-7 days for your item to arrive once it ships out.

International orders will be shipped via DHL Express, we sometimes utilize USPS and UPS depending on the inventory location. DHL Express ships within 1-2 business days within Europe and within 3-4 business days in Asia. Selkie is not responsible for delays in shipping or delivery due to force of nature or other uncontrollable events. If your order is shipped USPS or UPS please allow longer time for arrival.


Please allow an additional 10-14 business days for order processing during sale periods.

Orders that Include Selkie White Handling Service may take up to two weeks to ship.


Canada, US Territories, PO Boxes

In order to help customers save on taxes/duties and high shipping fees if your order is being shipped to Canada or a US territory please allow up to 2 weeks for order processing as your order may be sent to our Los Angeles warehouse from China then shipped directly to you. Orders going to PO boxes may also expect a 2 week processing period as your order must be sent to LA for fulfillment. You will be emailed tracking as soon as your order is headed to you. 


Looking for expedited shipping?

Unfortunately as we ship most of our items from China we do not offer expedited shipping at this time. 


 
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