Will I Be Charged Customs Fees?Updated 8 months ago
Orders that are designated for shipment to countries outside of the U.S. may be subject to local taxes, customs, duties, and fees levied by the destination country ["Import Fees"]. The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees. If you refuse a shipment from Selkie, you are responsible for the original purchase and shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to Selkie. We strongly advise against refusing a package as it is not guaranteed it will make it back to us and you will not be eligible for a refund or reimbursement for refused items. Please be aware of these fees before placing an order.
International orders will be shipped via DHL Express, we sometimes utilize USPS and UPS depending on the inventory location. We do not offer any quicker expedited shipping for international orders other than DHL Express. DHL Express ships within 1-2 business days within Europe and within 3-4 business days in Asia. Selkie is not responsible for delays in shipping or delivery due to force of nature or other uncontrollable events. If your order is shipped USPS or UPS please allow longer time for arrival.
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